Free shipping for orders above Rs.1499/-

Refund & Cancellation

Cancellation Policy

  • Refund and Cancellation Policy by Radhakrishna Apparels LLP believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy.

  • No cancellations are entertained for those products that the Radhakrishna Apparels LLP marketing team has obtained on special occasions like Diwali and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.

  • In case of receipt of damaged or defective, please report the same to our Customer Service E-mail ID. The request will, however, be entertained once we check and determined the same at own end. This should be reported 24 hours of receipt of the products.

  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

Exchange Policy

  • We will accept exchanges (but no refunds)

  • The customer will require the product to be returned along with the price tag.

  • Exchange will be considered only for any physical damages during shipping.

  • You must inform by mail to ethnicnbeyond@gmail.com or call on 08090333000 and make your return within two working days of the delivery date if the delivery has been made to India and if the delivery has been made elsewhere.

  • Shipping charges are not refundable.

  • Unless delivered goods are damaged, customers are required to bear two way shipping costs for exchange of clothes.

  • We will not accept merchandise that has been worn, altered, or washed.

  • Upon receipt of returned products, we reserve the right to deny a refund if the merchandise does not meet return policy requirements.

  • Please note that while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.

  • Products once altered cannot be exchanged.

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